FAQ
FOR CANDIDATES
EXAMINATION CENTERS
I cannot find an exam in the city that suits me.

We are currently working on the implementation of the SIELE Authorised Examination Center Network. If you contact us, we will inform you which is your nearest center.

There are no exam places in my chosen center.

If there are no sessions available at your chosen center within the date range that you indicated, extend the range of dates or contact us by email or chat so that we can help you find the closest date. We may also pass on your request to the center so that the possibility of increasing the number of exam places on the days requested can be assessed.

Why is there no center in my country?

We are currently working on the implementation of the SIELE Authorised Examination Center Network. Contact us to receive more detailed information.

REGISTRATION PROCESS
I have registered a date to do the exam. Is it possible to change the date of the exam?

Within 14 days of purchase, registrations can be cancelled and your money will be refunded. Complete a new booking on the desired date or contact us so that we can offer you the solution that best suits your needs.

https://siele.org/condiciones-compra

 

Is it possible to change the SIELE exam type that I have registered for?

Once you have registered for an exam it is not possible to change it, so we recommend that you think carefully which exam you want to take prior to booking. SIELE Global is the most complete exam because it consists of 4 tests that correspond to the four main communicative activities of the language: Reading comprehension, listening comprehension, written expression and interaction and oral expression and interaction.

THE SIELE EXAM
Where can I take the SIELE exam? I cannot find the information.

We are currently implementing a SIELE Authorised Examination Centre Network worldwide. Currently, these are countries that have Centres.

 

https://siele.org/centro-de-examen

 

Is the qualification officially recognized in my country?

The SIELE qualification has international recognition and is endorsed by highly respected institutions that guarantee its standards of quality and good practice. Marks obtained conform to the Common European Framework of Reference for Languages (CEFR). It is currently endorsed by more than 75 institutions in 20 countries.

I cannot find an answer to my query on the siele.org website.

Please contact us to resolve your query.

SIELE ACCOMMODATIONS FOR TEST TAKERS WITH DISABILITIES OR HEALTH-RELATED NEEDS
How to request accommodations

SIELE is committed to offering reasonable accommodations to candidates with Disabilities or Health-related needs allowing the exam to be taken in the best possible environment.

This requires communication between the candidate, the Centre where the exam will be administered and SIELE's technical team and coordinated before the candidate books the exam.

The candidate should write to necesidades.especiales@siele.org with the subject "Request for SIELE exam with accommodations", and must include:

  • Name and last name.
  • Phone number.
  • Period when the candidate intends to take the exam (start date and end date).
  • Place and country where the candidate will take the exam and, when identified, the Approved SIELE Examination Centre of choice.Description of the type of need (additional time, devices, etc.)
  • Description of the type of accommodation being requested (additional time, devices, etc.)

The SIELE team will evaluate the request within four weeks and will be in contact with the candidate with further information.

Accommodations available:

Accommodation Description
Additional time SIELE can be configured so that candidates who need additional time can successfully take the exam. Candidates must state that they need additional time to go through a task or to execute given task effectively.
Additional breaks
  • In addition to the established 15-minute break between the first two tests and the two second Global SIELE tests, SIELE can be configured so that a candidate who needs it, may be provided with a longer break or additional breaks.
  • These breaks can be used by the candidate to take medication, eat, drink, etc.
Additional peripheral devices
  • Ergonomic keyboards
  • Larger screens
  • Trackball
Supporting staff
  • Reading support staff
  • Writing support staff

Candidates who request accommodations should not book their exam slot until the SIELE technical team has reviewed their request and provided accepted confirmation of approved accommodation with further instructions.

Candidates must follow the process or requesting accommodations if they have medical needs that make it necessary for them to bring special equipment, food or drink to the exam room, or if they need additional or longer breaks.

To request accommodations, please send completed forms and documentation to:

necesidades.especiales@siele.org

Please do not attach non-requested additional documentation to your initial e-mail. Doing so may delay the reviewing process.

DO YOU HAVE ANY QUESTION?

Contact us via email to  or click here to submit your query.

FOR EXAMINATION CENTERS
BEING A SIELE EXAMINATION CENTER
Which universities and companies currently endorse SIELE?

In addition to the institutions which sponsor the exam: The Cervantes Institute, the National Autonomous University of Mexico, the University of Salamanca and the University of Buenos Aires, there are 75 associate institutions in 20 countries around the world which recognize and endorse SIELE.

What are the minimum requirements to open a center?

There is documentation that details the requirements for Authorised SIELE Examination Centers and which is divided into 3 sections: technology, personnel and space. Start the Examination Center application process and see 'Requirements for SIELE Examination Centers'.

How are centers financed?

In order to have a detailed idea of how centers are financed you need to start the Examination Center application process and see the 'Revenue Sharing' section.

Does it cost a center anything to join the SIELE network?

There is no charge or cost associated with the creation of an Accredited SIELE Examination Center. Centers simply have to have the physical, personnel and technical resources needed to ensure the exam is held properly and candidates are processed accordingly.

How are SIELE Examination Centers promoted on the SIELE, Instituto Cervantes and Telefónica websites, among others?

Once an entity becomes an Examination Center, it will have access to SIELE digital material to publish online. In addition, when centers set session dates, they appear in the center search engine, and any person or entity that wants to book an exam place online will see their availability. Register online and apply to be an Authorised SIELE Examination Center.

Do Examination Centers have to have a minimum number of candidates per year?

There is no minimum required number of candidates, but there is a commitment to publish sessions that offer a minimum, suitable service to candidates who wish to take the SIELE exam in the place in question.

THE SIELE EXAM
I cannot find an answer to my query on the siele.org website.

Please contact us to resolve your query.

HOW CAN WE HELP YOU?

Contact centros@siele.org and we will reply promptly. If you prefer to be contacted via phone, please include your contact details.